Measuring User Satisfaction BPS data Rembang

During this time known as the BPS survey institute "red plate". There have been many experiences census and survey conducted by BPS. However, to maintain objectivity BPS overall performance assessment on consumer satisfaction BPS using the services of a third party.

    In addition to survey data collection in the field, BPS also present (disseminate) data from census or survey is conducted. Presentation of data is usually done in the form of a press release conducted by BPS and BPS at the beginning of each month. In addition BPS also presents data in the form of book publications and websites. Book current publications can be accessed through BPS libraries, both in BPS, BPS and BPS Regency / City.

     Library and website BPS Regency / City is a representation rather than the existence of BPS Regency / City. With the libraries and websites in regency / municipality BPS, data users will be easier to access the desired data. Moreover, the existence of the website is always updated, then the user data outside the region, even in foreign countries do not need to come directly to the library, just enough to access the website. This is because all the publications issued by the regency / municipality BPS has been uploaded on the website.

    BPS Rembang is currently performing services for the users of the data in various ways. There among data users access data through the library, email, phone, and website. User data from various backgrounds and age must access the data of various types. With the diversity of the data desired by the users of the data, this time not all fulfilled. This is due to several constraints limitations in data presentation and data are not available. Thus, the services carried out by BPS Rembang generate diverse assessments for data users.

    In order to measure the satisfaction of the users of the data, in October 2015, BPS Rembang hold Customer Satisfaction Survey (SKK) conducted by PT Surveyor Indonesia. SKK conducted by a third party is intended to maintain the independence of the BPS as a government agency that is always independent and objectivity to the assessment of the performance of services BPS Rembang in terms of customer service.(IPDS)